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Home > All Categories > CorrectEnglish Desktop > General Troubleshooting > Help Configuring Windows Firewall (in Vista)
Question Title Help Configuring Windows Firewall (in Vista)

If you are having trouble registering or using CorrectEnglish, check your firewalls. A firewall may be preventing CorrectEnglish™ from accessing our secure servers.

To add CorrectEnglish to your Windows Firewall Exceptions list:

  • Open Control Panel.
  • Click Security Center, then Windows Firewall, (in Category View) or just click Windows Firewall (in Classic View).
  • Whether your firewall is On or Off, you should add CorrectEnglish to your Exceptions list.
  • Click the "Allow a Program through Windows Firewall" link on the left-hand sidebar in your Windows Firewall window.
    • On the General tab in Windows Firewall, make sure Exceptions are allowed. Make sure the checkbox next to "Block all incoming connections " is NOT checked .
    • Click the Exceptions tab or link.
    • Click Add Program.
    • Select CorrectEnglish™ from the list. Make sure that the checkbox next to CorrectEnglish is checked.
    • Click OK.
If CorrectEnglish™ is not on the list of exceptions...
    • Click Add a Program.
    • Check for CorrectEnglish on the list.
    • If it is on the list, click on CorrectEnglish to select it, then click OK.
    • Now, on the Exceptions tab, make sure that the check box next to CorrectEnglish is checked, and click OK.
If CorrectEnglish is not listed on the Programs list...
    • Click Browse.
    • Click My Computer.
    • Click Local Disk C:.
    • Click Program files.
    • Click the Vantage Technologies folder.
    • Click the CorrectEnglish folder.
    • Click the CE CorrectEnglish icon.
    • Click Open.
    • Now, on the Programs tab, make sure CorrectEnglish is highlighted and click OK.
    • On the Exceptions tab, make sure that the check box next to CorrectEnglish is checked, and click OK.

Also check your AntiVirus programs, such as Norton, Symantec, Kaspersky, or McAfee, for Firewalls. Your AntiVirus may also include a built-in firewall, in which case you will need to repeat steps like above to add CorrectEnglish to your exceptions or ‘safe’ list.
Authored by: Lindsay Mack This question has been viewed 1461 times so far.
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Article Number: 162
Created: 2009-02-11 1:01 PM
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